Customer policies
Privacy Policy
Effective October 31, 2026 · Version 2026-10-31c · Parker Innovation Holdings LLC
Who we are
Parker Innovation Holdings LLC operates checkout, delivery and customer support for the AI Business Starter Kit. Effective October 31, 2026.
Information we collect
Your email address and password-protected account (managed by our authentication provider); order records (amount, currency, status, payment reference); policy acceptance records with time stamps; dashboard progress, saved plan entries and notes you choose to enter; download history; support and service requests. Card details are collected by our payment processor and are never stored by PIH.
How we use it
To process payment, authenticate you, deliver the kit, provide support, prevent fraud, keep systems secure and meet accounting obligations. We do not sell or share personal information for cross-context advertising. We do not send marketing email without your consent.
Who we share it with
Service providers acting on our behalf: our website hosting and database provider, our authentication and email delivery provider, and Stripe for payment processing and fraud prevention (Stripe handles card data under its own privacy policy). We may also disclose information where required by law or to protect rights and safety, or as part of a business transfer with notice to you.
Cookies and local storage
We use only what is needed to keep you signed in, secure the site and complete checkout. See the Cookie Notice.
Security
Access to your records is restricted to your account and authorized administrators, data is transmitted over encrypted connections, and protected content is released only after a server-side purchase check. No system is perfectly secure; please use a strong unique password.
What not to enter
Please do not enter sensitive financial, health or private third-party information into your plan or notes.
Children
The Starter Kit is for adults 18 and older. We do not knowingly collect personal information from children. If you believe a child has created an account, contact us and we will delete it.
Retention
Order and tax records are kept as long as required by law. Plan entries, progress and support records are kept while your account is active and deleted or de-identified after a verified deletion request, except where legal retention applies. If the service is discontinued we will explain available export and deletion options.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information, and to appeal a decision we make about your request. We will not discriminate against you for exercising these rights. We respond to verified requests within the time required by applicable law.
Your choices and contact
You can export your saved plan from the My Plan page and request deletion of your account data from the Account page. For any privacy request contact support@ParkerInnovationHoldings.com.
Contact: support@ParkerInnovationHoldings.com